Shipping Policy

Thank you for shopping with Guangzhou Weishen Technology Co., Ltd. We are committed to providing a smooth and reliable shipping experience for every order.

Order Processing

  • Orders are processed after payment has been successfully confirmed.
  • Orders are prepared in the order they are received.
  • Processing times may vary depending on product availability, order volume, and other operational factors.
  • Orders are not processed on weekends or public holidays.

Shipping

  • We work with trusted shipping partners to deliver orders safely and efficiently.
  • Shipping availability depends on the destination selected during checkout.
  • Delivery times may vary based on the shipping destination, customs procedures, weather conditions, carrier operations, and other unforeseen circumstances.
  • Once an order has been shipped, it cannot be changed or canceled.

Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

Order Tracking

When tracking information is available, customers will be able to monitor the progress of their shipment using the tracking details provided after the order has been dispatched.

Customs and Import Duties

For international shipments, customs inspections, import duties, taxes, or other local fees may apply according to the regulations of the destination country or region. Any applicable charges are the responsibility of the customer unless otherwise stated.

Delivery Delays

While we strive to deliver every order within a reasonable timeframe, delays may occur due to factors beyond our control, including carrier delays, customs clearance, severe weather, peak shopping seasons, or other unexpected events. We appreciate your patience and understanding.

Lost or Damaged Packages

If your package is lost, arrives damaged, or appears to have been mishandled during transit, please contact our customer support promptly. We will work with the shipping carrier to investigate the issue and provide appropriate assistance whenever possible.

Incorrect Shipping Information

Orders returned because of an incorrect or incomplete shipping address provided by the customer may require additional shipping arrangements before they can be resent.

Contact Us

If you have any questions regarding shipping or delivery, please contact us through the contact methods available on our website. Our team will be happy to assist you.